Since 2001, The Congress of Neutrals has been a leader in providing education and training in mediation and conflict resolution to citizens, professionals and community organizations.

40-hour Mediation Skills Training

This comprehensive course is designed to qualify new mediators for our Mediation Mentoring Program (MMP), which affords participants the opportunity to gain actual experience mediating small claims, unlawful detainers and other cases in the Contra Costa County Superior Court. Since 2007, we have offered extensive mediation skills training specifically designed for practicing attorneys, mediators and arbitrators. These comprehensive trainings cover issues of confidentiality, neutrality and ethics, the mediation of disputes in special subject areas, cultural differences and the problems associated with bias. Issues involved in developing a successful mediation practice are also covered. All participants will have the opportunity to participate in roleplays.

Class Dates: November 8, 9, 10, 22 and 23

Time: 9:00 a.m. to 5:30 p.m.

Location: Zoom/Online

To register, print and complete the registration form below and mail it to The Congress of Neutrals at the address below with your registration fee OR scan and email the completed registration form to contact@congressofneutrals.com and use the button below to make your registration fee payment. Questions? Please, call 925-937-3008.

Registration Fee:

Early Registration (by September 15th, 2024): $1150 | CCCBA / ACBA Members: $1050

Standard Registration (up to two days before the training)  $1250.  CCCBA/ACBA Members  $1150

(Training materials included)

Cancellation Policy: Cancellations up to 30 days receives a full refund. 

NOTE:  Need based scholarships considered and are still being accepted – inquire when applying

TRAINING OVERVIEW: This intensive, interactive 40-hour training provides both experienced mediators and those new to the field with the perspective and skills necessary to mediate successfully. The course will cover the history and psychology of conflict resolution, mediation theory and the process of mediation in detail. Participants will have the opportunity to develop mediation skills and techniques, improve communication and negotiating skills and learn ways to handle interpersonal dynamics that impede resolution. Mediator ethics and the law governing mediation practice are also explored. Each participant will have the opportunity to practice all phases of mediation. This course will be useful to a wide variety of individuals, including attorneys who represent clients in mediation who wish to develop a better understanding of the process and become more effective advocates.

Please note: You do not need to be an attorney to take this course.

A NOTE ABOUT OUR MEDIATION MENTORING PROGRAM: Through its Contra Costa County Superior Court mediation program in small claims, unlawful detainer and civil harassment cases, The Congress of Neutrals provides qualified new mediators, who have completed this 40-hour training and who submit an approved application, with a unique opportunity to gain practical mediation experience under the supervision of experienced mediators. For further information on our MMP, please visit our website at www.congressofneutrals.org.

Also, we offer all Course Participants the option to enroll in this program at a 50% discount ($300 off our normal $600 tuition)- provided they commit to helping mediate with TCON for a minimum of six sessions following their completion of the MMP Program.